Delivery
Everything you need to know about how and when your SATORAA order arrives.
US delivery
Free
on every order, with no minimum purchase required
- Dispatched in 1–3 business days
- Delivered in 5–8 business days after dispatch
Your delivery journey
Orders are prepared and dispatched within 1–3 business days. Once dispatched, tracked delivery typically takes an additional 5–8 business days.
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Order prepared
1–3 business days
We prepare and dispatch your order.
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Dispatch confirmation
Tracking email
You receive an email with your tracking number and tracking link.
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On its way
5–8 business days
Tracked delivery across the United States. Remote areas such as Alaska and Hawaii may take slightly longer.
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Delivered
Your SATORAA package arrives at your delivery address.
US delivery
We ship across the United States using a tracked delivery service. Delivery is free on every order, with no minimum purchase required.
| Service | Cost | Estimated delivery |
|---|---|---|
| US Standard, Tracked | Free | 5–8 business days after dispatch |
Business days are Monday through Friday and exclude weekends and US federal holidays.
Delivery timeframes are estimates and may occasionally vary due to carrier delays, weather conditions, holidays or other circumstances beyond our control.
Good to know
Order tracking
Once your order has been dispatched, you’ll receive a confirmation email with your tracking number and tracking link, so you can follow your package throughout its journey.
If your tracking information hasn’t updated within a few business days after dispatch, contact us at support@satoraa.com and our team will be happy to help. You can also visit our Track Your Order page.
Remote US locations
Delivery to certain remote or less accessible areas within the United States, including Alaska, Hawaii and some remote regions, may take slightly longer than the standard estimated delivery time.
Changing your delivery address
Please check your shipping address carefully before completing checkout.
If you notice an error after placing your order, contact us at support@satoraa.com as soon as possible. We may be able to update your delivery address before the order has been dispatched. Once your package has been handed to the carrier, we may not be able to change it.
Delivery outside the US
We currently ship within the United States only. If international shipping becomes available in the future, this page will be updated.
Questions about delivery?
If your question isn’t covered above, get in touch and our team will help.
For returns, visit our Returns & Refunds page.
Already ordered? Track your order.
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Trade name
SATORAA
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Phone
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Email
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Company
OMNI GRID HOLDINGS LLC
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Physical address
7901 4TH ST N STE 300
ST PETERSBURG, FL 33702
United States -
Business hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed