These Terms of Service apply to your use of the SATORAA website and to any order you place with us. Please read these terms carefully before using our website or making a purchase.
1. Information About Us and How to Contact Us
SATORAA is operated by OMNI GRID HOLDINGS LLC (EIN: 98-1967076), a business based in the United States.
You can contact us at support@satoraa.com or through our Contact Us page.
2. Agreement to These Terms
These Terms of Service govern your use of our website and the purchase of products from SATORAA.
By accessing our website or placing an order, you agree to be bound by these Terms of Service and any additional policies referenced on our website.
3. Eligibility and Use of the Website
You must be at least 18 years old, or the age of legal majority in your state of residence, to make purchases through our website.
You agree to provide accurate, current, and complete information when placing an order and to use our website only for lawful purposes.
Product availability is not guaranteed, and we reserve the right to modify, suspend, or discontinue any part of the website when reasonably necessary.
4. Orders and Contract Formation
When you place an order with SATORAA, you are making an offer to purchase the selected products.
Receiving an order confirmation does not necessarily mean that your order has been accepted. Your order is accepted once it has been processed and confirmed for shipment.
If we are unable to accept or fulfill your order, we will notify you and issue a refund for any payment already collected, where applicable.
5. Prices and Payment
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.
Applicable sales tax, if required, may be calculated and added during checkout based on the shipping destination and applicable laws.
Payments are securely processed through the payment methods available at checkout.
If a product is listed with an incorrect price due to an error, we reserve the right to correct the error and contact you before processing or shipping your order.
6. Our Right to Cancel an Order
We reserve the right to cancel or refuse an order when reasonably necessary, including if:
- A product is unavailable.
- Incorrect pricing or product information has been displayed.
- Payment cannot be successfully processed.
- We reasonably suspect fraudulent or unauthorized activity.
- An order violates these Terms of Service.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
7. Limitation of Liability
To the fullest extent permitted by applicable law, SATORAA and OMNI GRID HOLDINGS LLC will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable United States federal or state law.
8. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control, including severe weather, natural disasters, transportation or carrier disruptions, supply chain interruptions, government actions, or other events beyond our control.
We will make reasonable efforts to minimize any disruption to your order.
9. Intellectual Property Rights
All content available on this website, including but not limited to text, graphics, photographs, product images, designs, logos, branding, and website content, is owned by or licensed to SATORAA / OMNI GRID HOLDINGS LLC, unless otherwise stated.
Such content may not be copied, reproduced, distributed, modified, published, or commercially used without our prior written permission.
The SATORAA name, branding, and logo may not be used without authorization.
10. Governing Law
These Terms of Service and any disputes relating to your use of this website or purchases made through SATORAA will be governed by the applicable laws of the United States and, where applicable, the laws of the State of Florida, without regard to conflict-of-law principles.
Any rights available to consumers under applicable federal or state consumer protection laws remain unaffected.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time.
Any changes will be posted on this page. Your continued use of the website after updated Terms are published constitutes acceptance of those changes to the extent permitted by applicable law.
12. After-Sales Service
If you need assistance with an order, delivery, return, refund, or another purchase-related matter, please contact us at:
Email: support@satoraa.com
Phone : +1 (863) 320-9347
Trade Name: SATORAA
Company: OMNI GRID HOLDINGS LLC
Address: 7901 4TH ST N STE 300, St. Petersburg, FL 33702, United States
You can also reach us through our Contact Us page.